RETURNS & REFUNDS
If you are not completely satisfied with any part of your order, please contact us at email@example.com.
We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange.
Please contact us at firstname.lastname@example.org within 30 days of delivery so the exchange, refund or credit transaction can be arranged.
Returned merchandise must be unused (resellable condition) and in original packaging We reserve the right to not accept damaged returns
COPYRIGHT The content of this Site (“Site”), including but not limited to text, video, pictures, logos, and graphics, is owned by The Blue Cerebus, LLC dba The Blue Cerebus Dog Bakery and protected by United States and international copyright laws. Except as stated herein, no material from the Site or any website owned, operated, licensed or controlled by The Blue Cerebus may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws and other laws.
TRADEMARKS The trademarks, service marks and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered trademarks of The Blue Cerebus, unless otherwise noted. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site. The Blue Cerebus trademarks or trade dress may not be used in connection with any products or services in a manner that is likely to cause consumer confusion
APPLICABLE LAWS This Site is controlled and operated by The Blue Cerebus from its office in Madison, Indiana. The Blue Cerebus makes no representation that materials on this Site are appropriate or available for use outside of the United States. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this Site are governed by the laws of the State of Indiana, without giving effect to any principles of conflicts of laws. Jurisdiction and venue over any claim arising from this Site lies in the courts of Indiana.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: The Blue Cerebus 113 East Main Street, Madison, IN 47250.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - YOLA
Our store is hosted on Yola Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Yola’s data storage, databases and the general Yola application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Yola stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Yola’s Terms of Service.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org or by mail at The Blue Cerebus 113 East Main Street, Madison, IN 47250